Refund policy
365-Day Satisfaction Guarantee
We want you to have enough time to use Still Capable consistently and decide whether it deserves a place in your routine.
Every eligible Still Capable purchase is covered by our 365-Day Satisfaction Guarantee.
If you are not satisfied with your purchase for any reason, contact us within 365 days of delivery and we will help arrange a refund.
You may use the product during the guarantee period. Your product does not need to be unopened or unused to qualify.
To request a refund, email:
Please include:
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Your order number
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The name used when placing your order
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The email address associated with your order
We do not currently maintain a consumer return address, so please do not mail products back to us unless specifically instructed by our support team.
Approved refunds will be issued to your original payment method.
Damaged, Defective, Missing, or Incorrect Orders
Please inspect your order when it arrives.
If your order is damaged, defective, missing an item, or you receive the wrong product, contact us as soon as possible at:
Please include your order number and, when applicable, photographs showing the product, packaging, or damage.
Depending on the circumstances, we may provide a replacement or refund.
You do not need to send a damaged, defective, or incorrect product back unless our support team specifically instructs you to do so.
Order Changes & Cancellations
We begin processing orders shortly after they are placed.
If you need to change or cancel your order, contact us as soon as possible at:
We will do our best to accommodate your request, but we cannot guarantee that an order can be changed or canceled once fulfillment has begun.
If your order has already been processed or shipped, our standard refund policy will apply.
Exchanges
We do not currently offer traditional product exchanges.
If there is a problem with your order, contact us at:
We will determine the appropriate solution, which may include a replacement or refund.
Refund Processing
Once your refund has been approved, it will be issued automatically to your original payment method.
Please allow up to 10 business days for your bank or credit card provider to process and post the refund.
If more than 15 business days have passed since we confirmed your refund and you have not received it, contact us at:
International Customers
International customers may also be entitled to additional cancellation, refund, or consumer-protection rights under the laws applicable in their country.
Nothing in this policy is intended to limit any rights that cannot legally be excluded.
If you have questions about an international order, contact us at:
Contact Us
For questions about refunds, damaged orders, cancellations, or your Still Capable purchase, contact:
Still Capable
Kanova LLC
30 N Gould St Ste N
Sheridan, WY 82801
United States
Email: contact@staycapabledaily.com
Website: staycapabledaily.com